SuccessFactors Instance Refresh Tool FAQs , The Instance Refresh tool helps you to create a replication request of SAP SuccessFactors HXM Suite A refresh is the process of copying data and configuration from source to target, without impacting the integrations in the target. SuccessFactors Instance Refresh Tool FAQs
The source is the instance from which data and configurations are copied to the target instance. The target is the instance to which data and configurations are copied using Instance Refresh. Essentially, admin should have logon access to both the source and target instances. SuccessFactors Instance Refresh Tool FAQs.
Instance Refresh Tool FAQs
If the status of your refresh is Failed or Reverted please Please contact SAP Cloud Support with the error log file. To download the log file, click the ellipses button under the Action column for the corresponding refresh request and then click “Download Log”.
If the status of your refresh shows completed with warning you can still log in to the updated target instance and continue with other scheduled activities and testing.
If you encounter an unknown error when pairing the tool KBA 2789795 – “Instance Refresh / Instance Sync Tool: The Application Encountered an Unknown Error” to resolve the error.
If you encounter an this error it is due to missing Role based permission – follow steps in KBA 2819650 – Unable to fetch existing request – Instance Refresh Tool
If you encounter this error code please submit a Support ticket with LOD-SF-SER-REF and complete attached refresh form to proceed with the manual refresh. See KBA: 2277508 – SuccessFactors Cloud Manual Instance Refresh Process & FAQ
Yes. it can be canceled before the start of refresh.
Currently this is not supported by the refresh however Data Scrambling will be introduced in a future release.
The refresh will be scheduled at non-working hours. The same time should be displayed there.
No, Please submit an incident to the module onboarding to request this type of refresh.
Once a refresh is in progress, it can’t be canceled.
The Recruiting Candidate e-mail Addresses and the Employee Profile e-mail Addresses can be masked.
Yes. Custom Themes are copied as part of the refresh.
The tool currently does not allow to select a different data center for the target environment. SuccessFactors Instance Refresh Tool FAQs.
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SAP HCM / SuccessFactors Consultant / Employee Central / Onboarding 2.0 / Recruitment Management / Employee Central Payroll / Payroll Control Center / Corporate Trainer.
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