# Stuck on Loading When Requesting Time Off Leave of Absence

- Link: https://www.lorenzo-datasolutions.com/stuck-on-loading-when-requesting-time-off-leave-of-absence/
- Published: 2018-06-08T13:45:24+00:00
- Author: Anipe Abraham

## Stuck on Loading When Requesting Time Off Leave of Absence

Time Off Leave of Absence Stuck on Loading When Requesting Time Off Leave of Absence
You are using Leave of Absence with Time Off but saving an absence is not possible
because after clicking Submit the page gets stuck on the Loading action

![Best sap successfactors online training](data:image/gif,GIF89a%01%00%01%00%80%
00%00%00%00%00%FF%FF%FF%21%F9%04%01%00%00%00%00%2C%00%00%00%00%01%00%01%00%00%02%
01D%00%3B)

 1. Log into the instance as an [admin user](https://www.lorenzo-datasolutions.com/q2-2018-release-highlights-successfactors-recruiting-management/).

2. Navigate to Employee Files3. Find an employee4. Click on Manage Time Off5. Request
Time Off6. Select the Days and click SubmitYou’ll see the page keeps on Loading 
with no further action. The time off request does not get posted.CauseAn incorrect
Event-Reason, or no event-reason, is maintained for the time type you selected to
post the request for.Resolution1. Go to [Admin Centre](https://www.lorenzo-datasolutions.com/q2-2018-release-highlights-successfactors-employee-central/)
2. Select Time Off Structures3. Select Time Type and the time type you use to submit
the request for.4. Check the Event-reason maintained here.5. Now select Manage Organization,
Pay and Job Structures6. Select: Event-Reason and the event-reason used for the 
time type in the LoA.You will see that either• event-reason does not exist, or• 
event-reason is incorrectly maintained (incorrect spelling or ID), or• event does
not match event-reasonPlease correct the event-reason assigned to your time type
and try to submit the request again.This is how the event-reason should be setup.
Check:• [Status = Active](https://www.lorenzo-datasolutions.com/sap-successfactors-employee-central-ec-certification/)•
for valid effective date• Event should be a LoA event, such as shown to return to
Work

![sap successfactors online training](data:image/gif,GIF89a%01%00%01%00%80%00%00%
00%00%00%FF%FF%FF%21%F9%04%01%00%00%00%00%2C%00%00%00%00%01%00%01%00%00%02%01D%00%
3B)

 1. Log into the instance as an [admin user](https://www.lorenzo-datasolutions.com/q2-2018-release-highlights-successfactors-recruiting-management/).

2. Navigate to Employee Files3. Find an employee4. Click on Manage Time Off5. Request
Time Off6. Select the Days and click SubmitYou’ll see the page keeps on Loading 
with no further action. The time off request does not get posted.Cause

Please share your experience using the tool and provide us with your feedback and
I will be happy
Thanks & Regards,[Anipe Abraham](https://www.linkedin.com/in/lorenzodatasolutions/),
[Consultant Certified – SAP HCM& SuccessFactors &Corporate Trainer](https://twitter.com/anipeabraham)